Experts Archive - Digital TV Switchover

EXPERTS:

Debbie Leishman

CHIEF OPERATING OFFICER, PAYWIZARD
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Nick Markham

Chairman, Inview
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Stuart Brodie

HEAD OF CLIENT ONBOARDING AND PLATFORM SUPPORT, PAYWIZARD
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Steve Chilton

Commercial Manager, Inview
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Susanne Anderson

CLIENT DELIVERY MANAGER, PAYWIZARD
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Showing 5 out of 18 exports

Debbie Leishman

CHIEF OPERATING OFFICER, PAYWIZARD
Client I have worked with:

Passionate about customer service and delivering great results, I have 18 years’ hands-on experience of what motivates consumers to buy pay-TV services. My experience spans many sectors including: Analogue to Digital TV Switchover, TV Everywhere, pay-TV, OTT, Broadcast Service Delivery, IPTV, SaaS, CRM and Subscriber Management System, travel, financial services and shopping channels.

  • 2012 - PRESENT – CHIEF OPERATING OFFICER

    I am responsible for making sure that we deliver. I get heavily involved during service transformation and project provisioning and it is my absolute passion to see us succeed in creating outstanding success for our clients.

  • 2005 - 2012 DIRECTOR OF CONTACT CENTRES

    Working with Digital UK we managed the UK Switchover. During this time I managed our contact centres and worked strategically to support Digital UK to ensure our inbound and outbound campaigns achieved their goals.

  • 2004 - 2005 DIRECTOR OF OUTBOUND

    A strategic role, I worked closely with clients such as Top Up TV, Setanta, BT and SKY, whilst retaining financial services, travel and shopping channel accounts. I brought a sales focus to this role to increase adoption, retention and reduce customer churn.

  • 1999 - 2004 CONTACT CENTRE MANAGER

    This is where the passion for all things pay-TV developed. Understanding the needs of customers, seeing how they responded to offers and programmes has underpinned all that I am today. Combined with my experience in financial services I rapidly applied my knowledge to a new sector.

CONTACT US

Want to work with Paywizard and Inview? We are here to help you.

Andrew Wyse - SVP of Global Sales awyse@paywizard.com

Jacques Van Hollebeke - VP Sales sales@inview.tv